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Important Update: Refund Process Beginning Tomorrow

  • Writer: unidice
    unidice
  • Oct 7
  • 1 min read

Dear Supporters,

We're writing to inform you that starting tomorrow, we will begin processing refunds for our dice project.


A Message to Our Community

First and foremost, we want to sincerely apologize that things didn't work out as we all hoped. We truly appreciate your patience, trust, and support throughout this journey. Your backing meant the world to us, and we're committed to making this refund process as smooth as possible.


Refund Information for Kickstarter Backers

To process your refund, please send the following information to refund@unidice.world:

  • Backer number

  • Full name

  • Email address associated with your Kickstarter account

  • Order number

  • Shipping address:

    • Street name

    • House/building number

    • Country

  • IBAN

  • BIC

  • Country of your bank


Important Timeline

Kickstarter Backers: All refunds will be processed by December 2025. If you contact us after December, we will process your refund as soon as possible.

Preorder Customers (Non-Kickstarter): All refunds will be completed by December 2025.


Questions?

Please don't hesitate to reach out to us at refund@unidice.world if you have any questions or concerns about the refund process.


Once again, we deeply appreciate your understanding and patience during this time.


Sincerely,

The UNIDICE Team

 

 
 
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